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Cisco IAD2430 Series Integrated Access Devices Hardware Installation Guide
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Chapter 4 Powering On Cisco IAD2430 Series IADs
Troubleshooting
Ta b l e 4-1 Troubleshooting the Cisco IAD
Symptom Possible Cause Corrective Action
Power LED and fan are off Power source turned off Turn on power source.
Faulty power cable Check/replace power cable.
Faulty power source Check/correct input power.
Faulty internal power supply Contact Cisco
1
or your Cisco reseller.
1. See the “Obtaining Documentation and Submitting a Service Request” section on page xvi.
Power LED on; fan off Faulty Cisco IAD Contact Cisco
1
Technical Assistance
Center or your Cisco reseller.
Power LED off; fan on Faulty Cisco IAD Contact Cisco
1
or your Cisco reseller.
No initialization response
from Cisco IAD
Faulty modem console
terminal
Check/replace modem/terminal.
Faulty cabling to terminal Check/replace cable.
Faulty Cisco IAD Contact Cisco
1
or your Cisco reseller.
Unit shuts off after
operating for some time
Overheating Check ventilation.
Faulty Cisco IAD Contact Cisco
1
or your Cisco reseller.
Console screen display
freezes
Console fault Reset/replace console.
Software error Repeat power-on procedure.
Faulty Cisco IAD Contact Cisco
1
or your Cisco reseller.