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Cisco Connected Grid Ethernet Switch Module Interface Card Getting Started Guide
OL-23421-02
Chapter 3 Express Setup
Troubleshooting Express Setup
• Confirm that the computer that you are using to access the switch module has network connectivity
by connecting to a web server in your network. If there is no network connection, troubleshoot the
network settings on your computer.
• Verify that the switch module IP address in the browser is correct. If it is correct, the port LED is
green and the computer has network connectivity. Continue troubleshooting by disconnecting and
then reconnecting the switch module to your computer. Configure a static IP address on the
computer that is in the same subnet as the switch module IP address.
When the LED on the switch module port that connects to the computer is green, open a web browser
and enter the switch module IP address to display the Device Manager. When the Device Manager
displays, you can continue with configuration.
Troubleshooting Express Setup
If you are still have problems running Express Setup, perform the checks in Table 3-1.
Resetting the Switch Module
Caution Resetting the switch module deletes the configuration and restarts the switch module with default
settings.
Step 1 Press and hold the Express Setup button for about 10 seconds. The switch module reboots. The system
LED turns green after the switch module completes rebooting.
Table 3-1 Troubleshooting Express Setup
Problem Resolution
POST did not complete before
you started Express Setup
Verify that only the System and Port LEDs are green before you press
the Express Setup button.
Note POST errors are usually fatal. Contact your Cisco technical
support representative if your switch module fails POST.
Express Setup button was
pressed before POST finished
Wait until POST completes, and then restart the switch module. Wait
until POST completes again, and then confirm that the System and
Port LEDs are green. Press the Express Setup button.
Computer has a static IP
address
Change the settings on your computer to temporarily use DHCP
Ethernet is connected to the
console port
Disconnect the cable from the Console port on the switch module.
Connect the cable to a blinking 10/100 Ethernet port on the switch
module. Wait 30 seconds, and then open a web browser.
Note The Console port is outlined in blue, and the Ethernet ports are
outlined in yellow.
Cannot open a web browser to
start Express Setup
Wait 30 seconds before opening a web browser on the computer