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Troubleshooting
iPAQ Connection Point CP-2E User Guide 7–1
7
Troubleshooting
Symptom Possible Cause Solution
Cannot
access
internal web
pages.
Connection Point
CP-2E not
working properly.
The 'Test' light
stays on.
Reset factory defaults: Press the reset
button for 10 seconds. If this does not fix
the problem, use update/recovery utility
to reinstall firmware.
Network adapter
on PC not
properly
installed.
Verify that network adapter is properly
installed and has TCP/IP bound to it.
PC does not have
IP address.
For Windows 9x, select Start > Run and
type winipcfg. Select the adapter that is
connected to the Connection Point
CP-2E. Click Release, then Renew.
Verify that the PC gets an address in the
appropriate range (192.168.1.xxx) and a
subnet of 255.255.255.0 (assuming that
the default IP of the router was not
changed).
For Windows 2000, open a DOS prompt.
Type ipconfig /release and press Enter.
Type ipconfig /renew and press Enter.
Type ipconfig and press Enter to verify
address.
Proxy settings
enabled on
browser.
Disable browser proxy settings.