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C-1
Compaq Keyboard/Monitor/Mouse Switch Box User Guide
Writer: Kristi Wishon Project: Troubleshooting Tips Comments:
File Name:J-apc.doc Last Saved On:9/6/96 3:19 PM
Appendix C
Troubleshooting Tips
Table C-1
System Troubleshooting
Symptom Probable Cause Recommended
Solution
No video on one
computer
Loose video connection
Defective video cable
Computer powered down
Reconnect video cable.
Replace video cable.
Power up the computer
connected to that port.
No video or
CCR on any
computer
No power to unit
Loose monitor connection
No power to unit
CCR colors or setup
incompatible
Establish power
connection.
Reconnect monitor.
Check power switch.
Reconnect power cable.
Check ac outlet for
power.
Reset CCR colors to
defaults. Press reset
button.
No video on
switching
Keyboard did not initialize
Keyboard incompatible
Computer powered down
Reset keyboard (and
mouse) with rear panel
reset switch.
Replace keyboard.
Power up the computer
connected to that port.