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COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
Writer: The Integrity Group Saved by: The Integrity Group Saved date: 10/26/00 12:32 PM
Part Number: 128679-006 File name: Ch01
■
Inventory information—The network administrator can retrieve
information about the computer over the network by using Compaq
Insight Manager
TM
or any PC management tool provided by Compaq
Solution Partners. Asset control information retrieved from the
computer includes:
■
Manufacturer, model, and serial number of Compaq
computers, monitors, hard drives, battery packs, memory
boards, processor speeds, and operating systems
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System board and ROM revision levels
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BIOS settings
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Diagnostic information—Diagnostics for Windows includes
information on hard drives, ports, video, sound, and other
components. This application also allows multi-threaded tests to be
run on hardware components. If problems are found,
recommendations are provided.
All of the above information can be viewed, printed, or saved.
Fault Management
Fault Management features minimize downtime and data loss by
monitoring system performance and generating the following alerts:
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Hard drive alert
—provides 72-hour advance warning of impending
hard drive problems and can automatically start optional backup
software.
■
System temperature alert
—reports overheating. As the system
temperature rises, this feature first adjusts fan speed and other
cooling components, then displays an alert, then shuts down the
system.
■
Battery pack alert
—reports charging problems and battery pack
failure.
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Monitor alert
—diagnoses and displays external monitor
operational problems.
■
Memory alert
—reports memory board configuration changes when
a memory board is removed, added, or reconfigured. It also provides
the previous and current configurations for comparison.
The alerts work with or without network connection. However, if the
computer is not connected to the network, the network administrator
cannot receive alerts from the computer.