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Troubleshooting 2-29
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
Writer: David Calvert Saved by: The Integrity Group Saved date: 10/26/00 11:45 AM
Part Number: 128679-006 File name: Ch02
Table 2-15
continued
Problem Possible Cause Solution
Modem does not dial
correctly.
Telephone number is
not entered correctly
in the modem’s
dialing software.
■
Make sure the
telephone number you
dialed is correct if you
are using the dialing
directory or the
terminal mode.
■
Dial 1 if using dialing
long distance.
■
The other line could
be busy or not
answering. Try again
later.
■
Make sure call waiting
is disabled.
■
The modem may not
recognize an
international dial tone.
Try the ATX3DT
command and the
telephone number.
Characters are
garbled/transfer rates
are slow.
There is noise in the
telephone line.
■
Check your telephone
and modem cable
connections. If they
are a little loose, they
can cause noise on
the line.
■
Check with your local
telephone company
for a phone line filter.
Continued