Compaq V300 Laptop User Manual


 
Troubleshooting 2-29
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
Writer: David Calvert Saved by: The Integrity Group Saved date: 10/26/00 11:45 AM
Part Number: 128679-006 File name: Ch02
Table 2-15
continued
Problem Possible Cause Solution
Modem does not dial
correctly.
Telephone number is
not entered correctly
in the modem’s
dialing software.
Make sure the
telephone number you
dialed is correct if you
are using the dialing
directory or the
terminal mode.
Dial 1 if using dialing
long distance.
The other line could
be busy or not
answering. Try again
later.
Make sure call waiting
is disabled.
The modem may not
recognize an
international dial tone.
Try the ATX3DT
command and the
telephone number.
Characters are
garbled/transfer rates
are slow.
There is noise in the
telephone line.
Check your telephone
and modem cable
connections. If they
are a little loose, they
can cause noise on
the line.
Check with your local
telephone company
for a phone line filter.
Continued