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2-32 Troubleshooting
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
Writer: David Calvert Saved by: The Integrity Group Saved date: 10/26/00 11:45 AM
Part Number: 128679-006 File name: Ch02
Table 2-15
continued
Problem Possible Cause Solution
Modem does not
connect at highest
speed (continued).
The service or site
called does not
support 56K or
supports an
incompatible 56K
implementation.
An internal modem
supports K56flex.
To find an Internet service
provider (ISP) that
supports K56flex, go to
the Compaq Web site at:
www.compaq.com
There is noise on the
telephone line.
The 56K protocol of an
internal modem will fall
back to lower speeds if
the telephone line is too
noisy for a high-speed
connection.
Try using another
telephone line.
Change the Hang-up
Delay S Register:
1. Select Start!
Programs
!Accessories!
HyperTerminal.
2. Go to Command
Mode, type
ATS10=150, then
press Enter.
NOTE: This command
causes the modem to
take longer to disconnect
even if there is no noise
on the line.
The telephone line
does not support
56K implementation.
The 56K protocol requires
that the telephone line
contain no more than one
analog-to-digital
conversion.
Try connecting from an
alternate site.