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Troubleshooting 2-19
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
Writer: David Calvert Saved by: The Integrity Group Saved date: 10/26/00 11:45 AM
Part Number: 128679-006 File name: Ch02
Table 2-8
continued
Problem Possible Cause Solution
External microphone
does not work
(continued).
Sound source is not
selected.
Ensure that microphone
is selected as the
recording source in
Control Panel
!
Multimedia and that the
recording level is
adjusted.
Audio settings are
not set correctly.
Check the game
program's audio settings.
Volume control on
the computer is
turned down.
Adjust the computer
volume with the Fn+F5
hotkeys.
There is no sound
from headphones
Volume or mixing
controls are set
incorrectly.
■
Adjust the overall
volume with the
Fn+F5 hotkeys.
■
Use the mixing
features available by
double-clicking the
Speaker icon on the
Windows taskbar.
Sound source is not
selected.
Verify that the sound
source is selected in
Control Panel
!
Multimedia.
The headphones are
connected to the
wrong jack.
Check the connection.
Volume is too low or
too loud.
Volume or mixing
controls are set
incorrectly.
■
Adjust the overall
volume with the
Fn+F5 hotkeys.
■
Check the mixing
features available by
double-clicking the
Speaker icon on the
Windows taskbar.