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2-2 Troubleshooting
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
Writer: David Calvert Saved by: The Integrity Group Saved date: 10/26/00 11:45 AM
Part Number: 128679-006 File name: Ch02
The following table describes the troubleshooting actions:
If You Want To: Then Run:
Check for POST error
messages
POST
Perform any of the following:
■
Check the system
configuration
■
Set the system power
management parameters
■
Return the system to its
original configuration
■
Check system configuration
of installed devices
Computer Setup
2.1 Preliminary Steps
IMPORTANT:
Use AC power when running POST or Computer
Setup. A low battery condition could initiate Hibernation and
interrupt the test.
Before running POST, complete the following steps:
1. Obtain established passwords. If you must clear the passwords, go to
Section 2.2.
2. Ensure that the battery pack is installed in the computer and the
power cord is connected to the computer and plugged into an AC
power source.
3. Turn on the computer.
4. If a power-on password has been established, type the password and
press Enter.
5. Run Computer Setup (Section 2.5). If a Setup password has been
established, type the password and press Enter.
6. Turn off the computer and all external devices.
7. Disconnect external devices that you do not want to test. If you want
to use the printer to log error messages, leave it connected to the
computer.