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Troubleshooting
Dell 7130cdn Professional Color Printer
User Guide
101
Paper Feed Problems
This section includes:
• Clearing Paper Jams on page 101
• Minimizing Paper Jams on page 118
• Troubleshooting Paper Feed Problems on page 119
Clearing Paper Jams
This section includes:
• Jam at Tray 1 (MPT) on page 102
• Jam at Tray 2 on page 104
• Jam at Tray 3, 4, or 5 on page 106
• Jam at Left Door A on page 109
• Jam at the Duplex Unit at Door B on page 110
• Jam at the Duplex Unit at Door A and B on page 111
• Paper Size Jam on page 113
• Paper Type Jam on page 115
• Misfeed at Tray 1 (MPT) on page 117
To avoid damage, always remove misfed paper gently, without tearing it. Try to remove the paper
in the direction that the paper would normally feed. Any piece of media left in the printer, whether
large or small, can obstruct the paper path and cause further misfeeds. Do not reload paper that
has misfed.
Note: The image is not fixed on the media before the fusing process. Do not touch the
printed surface of the media when removing it. Unfused toner may stick to your hands. Make
sure not to spill any toner inside the printer.
Warning: If you accidentally get toner on your clothes, lightly dust them off as best as you
can. If some toner remains on your clothes, use cool, not hot water, to rinse the toner off. If
toner gets on your skin, wash it off with cool water and a mild soap. If you get toner in your
eyes, wash it out immediately with cool water and consult a doctor.