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Troubleshooting
Dell 7130cdn Professional Color Printer
User Guide
98
General Troubleshooting
This section contains procedures to help you locate and resolve problems. Some problems can
be resolved by simply restarting the printer.
To restart the printer:
1. Locate the power switch to the right side of the control panel.
2. Turn the switch OFF, wait 2 minutes, and turn the switch back ON.
If the problem is not resolved by restarting the printer, see the table in this chapter that best
describes the problem.
• Printer Does Not Turn On on page 98
• Printing Takes Too Long on page 99
• Printer Resets or Turns Off Frequently on page 99
• Printer Is Making Unusual Noises on page 100
• The Date and Time Are Incorrect on page 100
• Duplex Problems on page 100
• Front Door Will Not Close on page 100
Printer Does Not Turn On
Caution: Plug the three-wire cord (with grounding prong) directly into a grounded AC outlet
only. Do not use a power strip. If necessary, contact a licensed electrician to install a properly
grounded outlet.
Probable Causes Solutions
The power cord is not correctly plugged into the
outlet.
Turn off the printer, and plug the power cord
securely into the outlet.
Something is wrong with the outlet connected to
the printer.
Plug another electrical appliance into the outlet
and see whether it operates properly.
Try a different outlet.
The power switch is not correctly turned on. Turn the power switch off, wait two minutes, then
turn it back on.
The printer is connected to an outlet with a voltage
or frequency that does not match the printer
specifications.
Use a power source with the specifications listed
in Electrical Specifications on page 136.