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Troubleshooting
Dell 7130cdn Professional Color Printer
User Guide
123
Troubleshooting Print-Quality Problems
• Nothing Prints or Black Spots Print on Page on page 123
• Image Prints Too Light on page 124
• Image Prints Too Dark on page 125
• Print Density is Uneven on page 125
• Print is Irregular or Mottled on page 126
• Ink Rubs Off After Printing on page 126
• Toner Smudges and Residual Images Print on page 127
• Toner Smudges Appear on the Back of the Page on page 127
• White or Black Areas Print in Regular Pattern on page 128
• Image Prints with Defects on page 128
• Lateral Lines or Bands Print on Image on page 129
• Colors Look Wrong on page 129
• Colors Do Not Register Properly on page 129
• Colors Reproduce Poorly on page 130
Nothing Prints or Black Spots Print on Page
Probable Causes Solutions
One or more of the imaging units may be
defective.
Remove the imaging units one at a time, and
check for damage. If it is damaged, replace it.
The printer driver is not set correctly. Select the proper setting in the printer driver to
switch from transparencies to plain paper.
The media is moist from humidity. Adjust the humidity for media storage. Remove
the moist media and replace it with new, dry
media.
The media set in the printer driver mismatches the
media loaded in the printer.
Load the correct media in the printer.
Several sheets are being fed at the same time. Remove the media from the tray and check for
static electricity. Fan plain paper or other media
(but not transparencies), and replace it in the tray.
Media is not set properly in the tray(s). Remove the media, tap it to straighten it out,
return it into the tray, and realign the media
guides.