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Getting help
Contacting Dell
Prerequisites
NOTE: If you do not have an active Internet connection, you can find the contact information on
your purchase invoice, packing slip, bill, or Dell product catalog.
About this task
Dell provides several online and telephone-based support and service options. Availability varies by
country and product, and some services may not be available in your area. To contact Dell for sales,
technical support, or customer service issues:
Go to dell.com/contactdell.
Documentation feedback
Click on the Feedback link in any of the Dell documentation pages, fill out the form, and click Submit to
send your feedback.
Locating your system service tag
Your system is identified by a unique Express Service Code and Service Tag number. The Express Service
Code and Service Tag are found on the front of a physical DR Series system by pulling out the
information tag. This can also be found on the support tab in the GUI. This information is used by Dell to
route support calls to the appropriate personnel.
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