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Contents 17
Installing the Backplane . . . . . . . . . . . . . . 265
17 Management: Firmware Inventory . . . . 267
Viewing the Firmware Inventory . . . . . . . . . . . . 267
18 Management: System Interfaces . . . . . 269
Microsoft Services. . . . . . . . . . . . . . . . . . . . 269
Virtual Disk Service
. . . . . . . . . . . . . . . . . 269
Volume Shadow-Copy Service
. . . . . . . . . . . 269
19 Troubleshooting: Your Storage
Array Software . . . . . . . . . . . . . . . . . . . 271
Start–Up Routine. . . . . . . . . . . . . . . . . . . . . 271
Device Health Conditions
. . . . . . . . . . . . . . . . 271
Storage Array Support Data
. . . . . . . . . . . . . . . 274
Automatically Collect the Support Bundle Data . . . . 275
Collecting the Physical Disk Data
. . . . . . . . . . . . 276
Event Log
. . . . . . . . . . . . . . . . . . . . . . . . . 277
Recovery Guru . . . . . . . . . . . . . . . . . . . . . . 278
Storage Array Profile
. . . . . . . . . . . . . . . . . . 278
Viewing the Logical Associations
. . . . . . . . . . . . 280
Viewing the Physical Associations
. . . . . . . . . . . 281
Finding Nodes
. . . . . . . . . . . . . . . . . . . . . . 281
book.book Page 17 Tuesday, June 18, 2013 3:03 PM