278 Troubleshooting: Your Storage Array Software
Recovery Guru
The Recovery Guru is a component of MDSM that diagnoses critical events
on the storage array and recommends step-by-step recovery procedures to
resolve the problems.
In the AMW, to display the Recovery Guru, perform one of these actions:
•Click
Recovery Guru
.
•In the
Support
tab, click the
Recover from Failure
link.
•From the
Status
pane on the
Summary
tab, click the
Storage Array Needs
Attention
link.
You can detect a problem using the following indicators:
• Non-Optimal status icons
• Alert notification messages that are sent to the appropriate destinations
• Hardware indicator lights
The status icons return to Optimal status as problems are resolved.
Storage Array Profile
The storage array profile provides a description of all of the components and
properties of the storage array. The storage array profile also provides the
option to save the storage array profile information to a text file. You may
want to use the storage array profile as an aid during recovery or as an
overview of the current configuration of the storage array. Create a new copy
of the storage array profile if your configuration changes.
To open the storage array profile:
1
In the AMW, perform one of the following actions:
• Select
Storage Array
View
Profile
.
• Select the
Summary
tab, and click
Storage Array Profile
in the
Status
area.
• Select the
Support
tab, and click
View Storage Array Profile
.
The
Storage Array Profile
dialog is displayed. The Storage Array Profile
dialog contains several tabs, and the title of each tab corresponds to the
subject of the information contained.
book.book Page 278 Tuesday, June 18, 2013 3:03 PM