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124 Troubleshooting Your System
4
Open the system. See "Opening the System" on page 47.
5
Ensure that each expansion card is firmly seated in its connector. See
"Installing an Expansion Card" on page 72.
6
Close the system. See "Closing the System" on page 47.
7
Reconnect the system to the electrical outlet, and turn on the system and
attached peripherals.
If the problem persists, go to the next step.
8
Turn off the system and attached peripherals, and disconnect the system
from the electrical outlet.
9
Open the system. See "Opening the System" on page 47.
10
Remove all expansion cards in the system. See "Removing an Expansion
Card" on page 70.
NOTE: If your operating system is running off a disk controller card (such as a SAS
controller card), do not remove it.
11
Close the system. See "Closing the System" on page 47.
12
Reconnect the system to the electrical outlet, and turn on the system and
attached peripherals.
13
Run the appropriate online diagnostic test.
If the tests fail, see "Getting Help" on page 137.
14
For each expansion card you removed in step 10, perform the following steps:
a
Turn off the system and attached peripherals, and disconnect the
system from the electrical outlet.
b
Open the system. See "Opening the System" on page 47.
c
Reinstall one of the expansion cards.
d
Close the system. See "Closing the System" on page 47.
e
Reconnect the system to the electrical outlet, and turn on the system
and attached peripherals.
f
Run the appropriate online diagnostic test.
If the tests fail, repeat step 14 for each expansion card until you are
able to single out the faulty expansion card.
If the tests fail for all expansion cards,
see
"Getting Help" on page 137
.
book.book Page 124 Wednesday, April 15, 2009 8:47 PM