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Section 1: Introduction
AXIS 1440 User’s Manual 9
Where to Get Help
EPSON provides technical assistance through electronic support
services and automated telephone services 24 hours a day. The
following tables list the contact information:
To speak to a technical support representative, dial (310) 782-2600
(U.S.) or (905) 709-9475 (Canada), 6
AM to 6 PM, Pacific Time,
Monday through Friday. Toll or long distance charges may apply.
Service Access
World Wide Web From the Internet, you can reach EPSON’s Home Page at http://www.epson.com
EPSON Internet FTP Site If you have Internet FTP capability, use your Web browser (or other software for FTP
downloading) to log onto ftp.epson.com with the user name anonymous and your
e-mail address as the password.
EPSON Download Service You can call the EPSON Download Service at (800) 442-2007. Set your communications
software to 8 data bits, 1 stop bit, no parity. Modem speed can be up to 28.8 Kbps.
EPSON Forum on
CompuServe
®
Members of CompuServe can type GO EPSON at the menu prompt to reach the Epson
America Forum. For a free introductory CompuServe membership, call (800) 848-8199 and
ask for representative #529.
Service Access
EPSON SoundAdvice
SM
For pre-recorded answers to commonly asked questions about EPSON products 24 hours
a day, seven days a week, call (800) 442-2110.
EPSON FaxAdvice™ Access EPSON’s technical information library by calling (800) 442-2110. You must provide
a return fax number to use this service.
EPSON Referral Service For the location of your nearest Authorized EPSON Reseller or Customer Care Center,
call (800) 442-2110.
Electronic support services
Automated telephone service