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Troubleshooting
Probable cause Remedy
Is the lamp due for replacement?
If the indicator is flashing orange, it means that the
lamp will soon be due for replacement. When the lamp
is nearly due for replacement, the image will become
darker and the tint will become poorer.
Replace the lamp with a new one. (p.47, 48)
Has the image brightness been adjusted
correctly?
Adjust using the Brightness environment setting menu.
Video - Brightness (p.21, 22)
Has the image contrast been adjusted
correctly?
Adjust using the Contrast environment setting menu.
Video - Contrast (p.21, 22)
Condition
Images appear green
Probable cause Remedy
Do the settings for component video input
signals match the signals from the connected
device?
If the YCbCr or YPbPr settings are incorrect, the
images may appear greenish.
Use the Comp2/YCbCr Input commands in the Setting
menu to select the signal format that matches the
connected source.
Setting - Comp2/YCbCr Input (p.24)
Condition
No sound can be heard
Probable cause Remedy
Is the audio source connected correctly?
Check that the cable being used matches the input port.
(
Setup Guide
)
Has the correct audio input port been
selected?
Use the Audio Input command in the Audio menu to
set the port for audio signal input. (p.23)
Is sound being output from the audio source?
Check the volume for the audio source.
Has the volume been adjusted to the
minimum setting?
Adjust the volume so that the sound is audible. (p.18)
Has the A/V Mute function been turned on?
The projector may be in A/V Mute mode. Press the [A/
V Mute] button on the projector’s control panel or the
remote control to cancel the A/V Mute
mode. (p.30)
Have the correct USB audio settings for this
projector been made at the computer?
(When connected to a computer)
If using a USB cable to output sound from the
computer, you need to select USB audio for the
projector in the audio properties for the computer.