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94 Solving Problems
Problems and Solutions
Setup and Software Installation Problems
The printer makes noise after ink
cartridge installation.
■ When you install ink cartridges,
the printer must charge its print
head for a minute or so. Wait
until it’s finished (the green
power light stops flashing)
before you turn off the printer,
or it may use excess ink the next
time you turn it on.
■ Make sure the ink cartridges are
inserted completely and no
packing material remains in the
printer. Turn off the printer,
wait a moment, then turn it
back on.
You’re having problems installing
the printer software.
■ Make sure your printer is turned
on and its cable is securely
connected at both ends. Follow
the installation steps on the
Start Here sheet or page 87
(Mac OS 8.6 to 9.x), and make
sure your system meets the
requirements on page 105.
■ Close other programs, including
screen savers and virus
protectors, and install again.
■ If the SP 900 icon doesn’t
appear in the Macintosh
Chooser, you may have an
extension conflict. Turn off any
unnecessary extensions and
restart.
■ If you see an error message with
Windows 2000, you may not
have software installation
privileges. Contact your System
Administrator.
■ If you’re using Windows and
the USB port, make sure your
system was not upgraded from
Windows 95; the USB driver
may not install correctly.
■ Make sure the USB Controller
is working properly in Device
Manager. See your Windows
help system for details.
■ If you’re printing over a
network, see “Setting Up
Network Printing” in your
on-screen User’s Guide for
instructions on configuring your
printer for use on a network.