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Solving Problems 95
Printer Problems
Only the green power light is
on, but nothing prints.
■ Make sure the interface cable is
securely connected at both ends
and meets the system
requirements; see page 105.
■ Run a printer check as described
on page 92. If the test page
prints, make sure your software
is installed correctly.
■ If you’re printing on a network,
make sure you set up your
printer for network printing, as
described in “Setting Up
Network Printing” in your
on-screen User’s Guide.
The printer sounds as though it is
printing, but nothing prints.
■ The print head nozzles may
need cleaning; see page 73 for
instructions.
■ The printer won’t operate
properly if it’s tilted or at an
angle. Place it on a flat, stable
surface.
Your printer makes noise when
you turn it on or after it has been
sitting for awhile.
Your printer is performing routine
maintenance.
Printing is too slow.
Make sure your system meets the
system requirements listed on
page 105. If you’re printing a
high-resolution image, you need
more than the minimum
requirements. You may also need to:
■ Clear space on your hard drive
or run a defragmentation utility.
■ Close open programs that
you’re not using.
■ Increase your system’s memory
(RAM).
For the fastest printing, try these
tips:
■ Select Draft as the Quality Type
(Windows) or set the
Quality/Speed slider to Speed
(Macintosh).
■ In the Advanced window, turn
High Speed on (Windows) or
MicroWeave
®
off and High
Speed
on (Macintosh).
■ If your printer is connected to a
USB hub, disconnect any
unused USB devices.
■ If you’re using the parallel port,
enable ECP/DMA mode on
your computer’s parallel port.
See your computer
documentation or the
manufacturer for instructions.