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54 Solving Problems
Macintosh
1. Open your Applications folder, then open the Utilities folder.
2. Double-click the
Print Center or Printer Setup Utility icon.
3. Select
EPSON Stylus Photo R220, then click Delete.
4. Close Print Center or the Printer Setup Utility.
5. Restart your Macintosh, then see the Start Here sheet to reinstall your
software.
Where To Get Help
Epson provides technical assistance 24 hours a day through the electronic support
services and automated telephone services listed below:
To speak to a technical support representative, dial:
■ U.S.: (562) 276-7296, 6 AM to 8 PM, Pacific Time, Monday through Friday,
and 7
AM to 4 PM, Saturday.
■ Canada: (905) 709-2567, 6 AM to 6 PM, Pacific Time, Monday through
Friday.
Toll or long distance charges may apply.
Service Access
World Wide Web From the Internet, you can reach Epson Support at
http://support.epson.com. At this site, you can
download drivers and other files, look at product
documentation, access troubleshooting information,
and receive technical advice through e-mail.
Automated Telephone
Services
A variety of automated help services are available 24
hours a day, seven days a week. To use these
services, you must have a touch tone telephone and
call (800) 922-8911. Your Epson SoundAdvice
SM
code
is 82700. Use this code to quickly select the Epson
Stylus Photo R220 Series printer in SoundAdvice.
R220.book Page 54 Sunday, August 7, 2005 3:41 PM