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7
Maintenance and Troubleshooting
7-19
R4C0910
Rev. C
A5 size TRBLE.FM
1/12/00 Pass 3
R
Proof Sign-off:
SEI Y.Takasaki M.Fujimori
M.Fujimori
SEI M.Kauppi
The Scanner Status does not indicate “Device Ready” after you
click Test in the EPSON TWAIN Pro dialog box or the
Scanner’s Properties dialog box (Windows 98) in the Control
Panel.
Cause What to do
Interface cable is unsuitable. Make sure the interface cable meets
the requirements of your interface
board. See the manual that comes with
the interface board.
Connection is not made
properly.
Turn off the scanner and computer
and check the connection between the
scanner and computer.
SCSI interface board is not
installed properly.
Make sure the SCSI interface board is
installed correctly.
Power on sequence is
incorrect.
Turn off the scanner and computer.
Turn on the scanner and then turn on
the computer.
SCSI driver is not installed
correctly.
Make sure the SCSI driver is properly
installed.
SCSI ID number is
unsuitable.
Change the scanner’s SCSI ID number
to one that is not being used by any
other SCSI device.
Connection sequence is
incorrect.
Check the connection sequence and
make sure the scanner’s terminator
switch is set correctly. See Chapter 2
for details.