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LCD screen message Condition/solution
A printer's ink pad is at The ink pad is at the end of its service life. Turn off the product and contact
the end of its service life. Epson for support.
Please contact Epson
Support.
No dial tone detected. Make sure the phone cable is connected correctly and the phone line works.
Try the Check Fax If you connected the product to a PBX (Private Branch Exchange) phone line
Connection. or Terminal Adapter, turn off the Dial Tone Detection setting.
Combination of IP There is a problem with the network connection to your product.
address and subnet
mask is invalid. See
your documentation.
Recovery mode An error has occurred during firmware updating. Connect your product using
a USB cable and try downloading the Firmware Update from Epson's support
website. If you still need help, contact Epson for support.
Note: The ink pads in the printer collect, distribute, and contain the ink that is not used on printed pages.
During the life of your product it may reach a condition where either satisfactory print quality cannot be
maintained or the ink pads have reached the end of their usable life. The Epson Status Monitor, your
LCD, or lights on the control panel will advise you when these parts need replacing. If this happens
during the standard warranty of the product, the exchange of the product or replacement of the pads is
covered under the standard warranty. If the product is out of warranty, the pads can be replaced by any
Epson authorized service provider. The waste ink pads are not a user-replaceable part.
Parent topic: Solving Problems
Related references
Paper Jam Problems in the Paper Cassette
Paper Jam Problems in the Duplexer (Rear Cover)
Paper Jam Problems Inside the Product
Where to Get Help
Related tasks
Checking for Software Updates
Related topics
Replacing Ink Cartridges and Maintenance Boxes
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