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• Make sure the files on your memory card are in the correct format.
• If you have too many photos on your memory card, you may not see all the photos you expect or may
be prompted to select a group of photos by date. Reduce the number of photos on your card or select
one group of photos at a time. Check the memory card specifications for the maximum number of
photos.
Parent topic: Solving Memory Card Problems
Related references
Memory Card Types
Memory Card File Specifications
Related tasks
Inserting a Memory Card
Cannot Transfer Photos To or From a Memory Card
If you have problems transferring photos to or from a memory card inserted in your product, try these
solutions:
• Make sure your memory card is compatible with the product.
• Make sure your product is securely connected to your computer.
• If you are transferring photos to the memory card, check the memory card's write-protect tab to make
sure it is set to allow writing to the card.
• Make sure that the file sharing setting for your product is set correctly.
Parent topic: Solving Memory Card Problems
Related references
Memory Card Types
Memory Card File Specifications
Related topics
Transferring Photos on a Memory Card
Cannot Access Memory Card From a Networked Mac
If you cannot access a memory card inserted in your product from a Mac connected to your product over
a network, try these solutions:
• You may have dragged the Memory Card application icon to the Trash. Check the Trash contents and
restore the icon, if possible.
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