Extron electronic IPI 200 Switch User Manual


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IPI 100 and IPI 200 Series • HelpDesk Software
5-2
HepDesk Software
Introduction to the Software
The IPIntercomSystem requires a PC running the IP Intercom HelpDesk software
and an IP Intercom unit. The HelpDesk program (provided on the software
disk) has a management and monitoring application (the main screen) and a
configuration utility.
IfanIPI100seriesunitisused,itmustbelinkedtoanMLC226IPcontroller.The
IPI200seriesarestand‑aloneunitsthatdonotneedtobeconnectedtoanother
MediaLink device.
ThePC,theIPI200seriesunit,andtheMLC226IP,whenusedwithanIPI100
seriesunit,mustallbeconnectedtotheLocalAreaNetwork(LAN)andeachmust
have a unique IP address. Consult with your IT department to ensure that IP
addresses have been correctly allocated.
NetworkandITadministratorsshoulduseinformationfromthefollowingwhite
papers,whichcanbefoundontheExtronWebsite(www.extron.com), to ensure
optimal network configuration and compatibility for the IP Intercom system:
• IP Intercom Network Impact Statement
• IP Intercom Best Installation Practices
ExtronrecommendsthattheIPIntercomsandtheHelpDeskbeonthesameLAN
with a static IP address and not be separated by a firewall. If the IP addresses are
ondifferentsubnets,itisbesttosetupadedicatedVLAN.Ifarewallisrequired,
thefollowingportsneedtobeopen:UDPport3121(audiotrafc),TCPtelnetport
23(controlandstatus),UDPport3122(inter‑helpdeskcommunication),andUDP
ports1230and1231(autodiscovery).
IfyouareusinganIPI100seriesunit,linkedtoanMLC226IPcontroller,youmust
configure the MLC for network communication before you can install and use the
intercom system software. For more information about configuring the MLC, see:
•
“Software‑andWebPage‑basedSetupandControl“intheMLC 226 Series
User’s Manual
• The Global Configurator Help File (automatically downloaded and installed
along with the Global Configurator software)
System Requirements
BeforeinstallingtheIPIntercomprogram,ensurethatyourcomputersystemmeets
the minimum requirements, which are shown on page1‑5.
Instaing the Software
To install the IP Intercom software on the hard drive:
1. LocateandselecttheIPIIntercomsoftwarefromtheExtronProductSoftware
diskortheExtronWebsite.
2. Click Install (Extron product software disk) or Download(ExtronWebsite)and
follow the on screen instructions to download and install the program.
The installation procedure:
• Creates and installs the files in a directory (C:\Program Files\Extron\IPI).
• Adds an IPI icon to the desktop
•
AddsprogramshortcutstotheStartmenuinagroupnamed“Extron
Electronics”.
N
Do not change or rename the directory where these files are installed.
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