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8.4 Points to Check before Contacting Your FUJITSU
Scanner Dealer
Before contacting your FUJITSU scanner dealer or an authorized FUJITSU scanner
service provider, check the following points.
8.4.1 General Details
Info Findings
Model ScanSnap N1800
Serial No.
Example: 000001
For the serial number, refer to "8.5 Checking the Scanner
Labels" (page 470).
Production date Year Month
Example: 2010-12 (December, 2010)
For details, refer to "8.5 Checking the Scanner Labels"
(page 470).
Date of purchase Year Month Day
System version
Symptoms
Frequency of trouble
Total throughput