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Troubleshooting and tips
24 A26361-K680-Z122-1-7619, Edition 1
The screen stays blank
If your screen remains blank this may be due to the following:
Monitor is switched off
► Switch your monitor on.
Power saving has been activated (screen is blank)
► Press any key on the keyboard.
or
► Deactivate the screen saver. Enter the appropriate password.
Brightness control is set to dark
► Adjust the brightness control. For detailed information, please refer to the operating manual
supplied with your monitor.
Power cable not connected
► Switch off the monitor and the workstation.
► Check whether the power cable of the monitor is properly connected to the monitor and to the
mains outlet.
► Check that the power cable of the workstation is plugged properly into the workstation and
grounded mains outlet.
► Switch on the monitor and the workstation.
Monitor cable not connected
► Switch off the monitor and the workstation.
► Check that the monitor cable is properly connected to the workstation and monitor.
► Switch on the monitor and the workstation.
Wrong monitor has been set under Windows 2000
► Restart the workstation.
► If the message Starting Windows appears, press function key F8
The Windows 2000 Advanced Options Menu appears.
► Select Safe Mode or Safe Mode with Network.
► Set the correct values for the attached monitor as described in the operating manual of the
monitor by selecting Start - Settings - Control Panel - Display - Settings.