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Troubleshooting and tips
A26361-K680-Z122-1-7619, Edition 1 25
Wrong monitor has been set under Window XP
► Restart the workstation.
► Press F8 while the system is booting.
Either the Windows Advanced Start Options menu or the menu for selecting the operating system
appears.
► If the menu for selecting the operating system appears, press F8 .
► Select Safe Mode or Safe Mode with Network.
► Set the correct values for the attached monitor as described in the operating manual of the
monitor by selecting Start - Settings - Control Panel - Display and then the Appearance, Themes,
Settings tabs.
The wrong RAM modules have been inserted
See the technical manual for the mainboard for information on which memory modules can be used.
No mouse pointer displayed on the screen
► Shut down the operating system properly.
► Switch off the workstation.
► Check that the mouse cable is properly connected to the system unit.
If you use an adapter or extension lead with the mouse cable, check the connections.
► Make sure that only one mouse is connected.
► Switch on the workstation.
The mouse controller must be enabled if you use a PS/2 mouse on the PS/2 mouse port
.
► Check in the BIOS Setup that the mouse controller is Enabled.
► Check that the mouse driver is properly installed and is present when the application
programme is started. Detailed information can be found in the user guide for the mouse and
application programme.
The floppy disk cannot be read or written
► Check that the write protection of the floppy disk or the floppy disk drive is activated (refer to
the "BIOS Setup" manual and if necessary to the technical manual for the mainboard).
► Check the entry for Diskette A: in the Main menu of the BIOS Setup.
► Check that the floppy disk drive controller is enabled (also refer to the technical manual for the
mainboard or to the "BIOS Setup" manual).
► Check that the cables of the floppy disk drive are properly connected (refer to "Changing the
floppy disk drive" chapter).