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Troubleshooting
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Your CD drive tray does not open
■ Press a straightened paper clip into the CD drive’s manual eject hole. The
drive tray opens.
■ If this problem happens frequently while the server is turned on, the drive
may be defective.
Cleaning CDs
Clean CDs by wiping from the center to the edge, not around in a circle, using
a product, such as a soft cloth, made especially for cleaning CDs.
Diskette drive
The diskette drive is not recognized
■ Restart your server.
■ Open your server case and make sure that the cables are connected
correctly to the diskette drive and the system board. The red-striped edge
of the data ribbon cable indicates Pin 1 and corresponds with Pin 1 on the
diskette drive (typically on the side farthest from the power supply
connection). If necessary, reverse one end of the cable so the red-striped
edge of the data ribbon cable faces Pin 1 on the diskette drive. Make sure
that the pins are not bent or misaligned. For more information, see
“Installing a CD or diskette drive” on page 46.
You cannot save a file to diskette or you get the message “disk is full
or write-protected”
■ Your diskette is write-protected. Move the write-protection tab over the
window on the back of the diskette, or save to a new diskette.