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Chapter 6: Troubleshooting
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■ Make sure that the diskette is formatted.
■ Delete unnecessary files on the diskette and try again.
■ Try a different diskette. Occasionally diskettes are flawed and cannot be
read by the diskette drive.
■ Run error-checking on the diskette. For more information, see “Checking
the hard drive for errors” on page 24. If errors are detected and corrected,
try using the diskette again.
The diskette drive LED is lit continuously
■ Remove the diskette from the drive. If the light stays on, try restarting your
server.
■ Open your server and make sure that the cables are connected correctly
to the diskette drive and the system board. The red-striped edge of the data
ribbon cable indicates Pin 1 and corresponds with Pin 1 on the diskette
drive (typically on the side farthest from the power supply connection).
If necessary, reverse one end of the cable so the red-striped edge of the
data ribbon cable faces Pin 1 on the diskette drive. Make sure that the pins
are not bent or misaligned. For more information, see “Installing a CD or
diskette drive” on page 46.
Expansion cards
Your server does not recognize an expansion card
■ Restart your server.
■ Make sure that you have installed the necessary software or driver. For more
information, see the card’s documentation.
■ Reseat the card. For more information, see “Installing PCI expansion cards”
on page 56.
■ Install the card in a different slot.
File management
A file was accidentally deleted
If the file was deleted at a DOS prompt or if you deleted a file in
Windows 2000 Server while holding down the S
HIFT key, the file cannot be
restored.