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Chapter 17: Troubleshooting
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The modem is noisy when it dials and connects
When your modem tries to connect to another modem, it begins handshaking.
Handshaking is a digital “getting acquainted” conversation between the two
modems that establishes connection speeds and communication protocols. You
may hear unusual handshaking sounds when the modems first connect. If the
handshaking sounds are too loud, you can turn down the modem volume.
To turn down the modem volume:
1 Click/Tap Start, then click/tap Control Panel. The Control Panel
window opens. If your Control Panel is in Category View, click/tap
Printers and Other Hardware.
2 Click/Double-click/Tap/Double-tap the Phone and Modem Options
icon, then click/tap the
Modems tab.
3 Click/Tap the modem you want to adjust, then click/tap Properties.
4 Click/Tap the Modem tab, then adjust the Speaker volume control.
5 Click/Tap OK twice to close the Phone and Modem Options dialog box.
Mouse
The external mouse does not work
■ Make sure that the mouse cable is plugged in correctly.
■ Shut down and restart your convertible tablet PC.
■ Remove all extension cables and switch boxes.
■ Try a mouse you know is working to make sure that the mouse port works.
The external mouse works erratically
■ Clean the mouse. For more information, see “Cleaning the mouse” on
page 238.
■ Some mouse pad patterns “confuse” optical mice. Try the mouse on a
different surface.