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Troubleshooting
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Networks
You cannot connect to your company network
Every network is unique. Contact your company computer department or
network administrator for help.
Operating system
The program I am working in has stopped responding but the cursor
moves and other programs work
■ The program has crashed. Press the Windows Security button on the
convertible tablet PC’s LCD panel to open the Task Manager and close the
non-responsive program.
-OR-
Press C
TRL+ALT+DEL to open the Task Manager and close the
non-responsive program.
The convertible tablet PC keeps showing the wrong date and time
even after resetting
■ The CMOS battery on the system board may need to be replaced. Contact
Gateway technical support.
The convertible tablet PC seems to be operating more slowly than
usual
■ The hard drive is full or nearly full. Run the Disk Cleanup utility to clear
out unnecessary and temporary files, and remove unneeded programs and
files. For more information, see “Using Disk Cleanup” on page 230.
■ The hard drive needs defragmenting. Run Disk Defragmenter to
consolidate files and folders on the hard drive. For more information, see
“Defragmenting the hard drive” on page 233.
Help and
Support
For more information about network troubleshooting,
click/tap Start, then click/tap Help and Support.
Type the keyword network troubleshooting in the
Search box , then click/tap the
arrow.