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Troubleshooting
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The printer is on but will not print
■ Check the cable between the printer and your convertible tablet PC. Make
sure that it is connected to the correct port.
■ Make sure that the printer is online. Many printers have an online/offline
button that you may need to press so the printer can start printing. Press
the button to put the printer online.
■ Check the port and cable for bent or broken pins.
■ If the printer you want to print to is not the default printer, make sure
that you have selected it in the printer setup.
To set a default printer:
1 Click/Tap Start, then click/tap Control Panel. The Control Panel
window opens. If your Control Panel is in Category View, click/tap
Printers and Other Hardware.
2 Click/Double-click/Tap/Double-tap the Printers and Faxes icon. The
Printers and Faxes window opens.
3 Right-click/Button-tap the name of the printer you want to be the
default printer, then click/tap
Set as Default Printer.
■ Reinstall the printer driver. See the guide that came with your printer for
instructions on installing the printer driver.
You see a “Printer queue is full” error message
■ Make sure that the printer is not set to work offline.
To make sure that the printer is not set to work offline:
1 Click/Tap Start, then click/tap Control Panel. The Control Panel
window opens. If your Control Panel is in Category View, click/tap
Printers and Other Hardware.
2 Click/Double-click/Tap/Double-tap the Printers and Faxes icon. The
Printers and Faxes window opens.