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Chapter 17: Troubleshooting
www.gateway.com
■ The battery is weakening or defective. All batteries run down in time, but
if a new battery appears to be defective, contact Gateway about replacing it.
The convertible tablet PC will not turn on
■ The Power switch has not been fully engaged. Slide and hold the Power
switch for at least a half-second, but no more than three seconds.
■ The battery is fully discharged but AC power is not connected. Connect
the AC adapter to power the convertible tablet PC and charge the battery.
The convertible tablet PC turns on and the hard drive status indicator
flashes, but nothing appears on the display
■ Display brightness is set too low. For more information, see “Adjusting
brightness” on page 180.
The convertible tablet PC will not enter Hibernate mode
■ Hibernate mode is not activated. For more information, see “Activating and
using Hibernate mode” on page 170.
The convertible tablet PC will not come out of Standby or Hibernate
mode when running on battery power.
■ The battery fully discharged and AC power is not connected. Connect the
AC power adapter to power the convertible tablet PC and charge the
battery.
The display goes black while the convertible tablet PC is still turned
on
■ Convertible tablet PC has gone into Standby after sitting idle (power status
indicator is blinking blue). Slide and hold the Power switch for about a
second to resume operations.
■ Convertible tablet PC has gone into low-battery Hibernate (power status
indicator is blinking blue). Slide and hold the Power switch for about a
second to resume operations, and charge the battery.
Printer
The printer will not turn on
■ Make sure that the printer is online. Many printers have an online/offline
button that you may need to press.
■ Make sure that the power cable is plugged into an AC power source.