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Chapter 11: Restoring Software
www.gateway.com
To reinstall Works Suite (including Word), games, or other programs from
a CD:
1 If you just reinstalled Windows, go to Step 4. Otherwise, go to the next
step.
2 In Windows XP, click Start, Control Panel, then click
Add or Remove Programs.
- OR -
In Windows 2000, click
Start, Settings, Control Panel, then double-click the
Add or Remove Programs icon.
3 In the Currently Installed Programs list, click the program you want to
uninstall, then click
Change/Remove and follow the on-screen instructions.
4 Insert the program CD into the CD or DVD drive.
5 Complete the program reinstallation by following the instructions
included with the program CD.
Reinstalling Windows
If your computer is not working correctly, try the following options to correct
the problem:
■ Troubleshooting. For more information, see “Troubleshooting” on
page 231.
■ Reinstalling device drivers. For more information, see “Reinstalling device
drivers” on page 203.
If the options above do not correct the problem, you can use the Restoration
CDs to reinstall Windows and other software.
The Restoration CDs step you through reinstalling Windows XP or
Windows 2000. If you are reinstalling Windows XP or Windows 2000, the
Restoration CDs automatically reinstall the hardware device drivers and some
programs as well. You can install any remaining programs by using the program
CDs that came with your computer. To reinstall your programs, follow the
instructions in “Reinstalling programs” on page 206.