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Chapter 13: Troubleshooting
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Safety guidelines
While troubleshooting your computer, follow these safety guidelines:
■ Never remove your computer case access panel while your computer is
turned on and while the modem cable and the power cord are connected.
■ If you are using or have purchased an additional monitor, do not attempt
to open the monitor case. To do so is extremely dangerous. Even if the
power is disconnected, energy stored in the monitor components can be
dangerous. Also, opening the monitor voids the warranty.
■ Make sure that you are correctly grounded before opening your computer
case. For more information about preventing damage from static electricity,
see “Preventing static electricity discharge” on page 215.
Warning To avoid bodily injury, do not attempt to troubleshoot your
computer problem if:
■
Power cords or plugs are damaged
■
Liquid has been spilled into your computer
■
Your computer was dropped
■
The case was damaged
Instead, unplug your computer and contact a qualified
computer technician.