Hasselblad 848 Scanner User Manual


 
22
Troubleshooting
Below are a few common problems and how to solve them.
Problem: e Feeder is not recognized by the scanner or FlexColor
soware.
Solution: e electronic connection between the scanner and feeder
is probably not secure enough. Gently, but rmly, press the
Feeder down against the scanner. When the connection is
good and the scanner is turned on, the diodes on the front of
the Feeder will light. See also “Mounting the Batch Feeder”
on page 8.
Problem: e original holders are not fully drawn in or out of the
scanner.
Solution: e Feeder is probably not aligned correctly for your indi-
vidual scanner. Check and correct the alignment as described
in “Aligning the Feeder” on page 23.
Problem: It is dicult to insert an original holder into one specic
slot of the Batch Feeder
Solution: ere may be an obstruction in the aected slot. Look all the
way inside the slot. Here you should see some strips of mag-
netic tape, which can sometimes come loose. If the tape has
come loose, simply press it down using the alignment tool
that came with your Feeder.