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106 Appendix ENWW
- On Windows operating systems, Windows Networking (TCP/IP) must be enabled for
HP toolbox to work properly.
- If MS PowerPoint color text prints as black text, uncheck the 'Grayscale' or 'Black & White'
check box on the application's 'File\Print' dialog and reprint the document. (Uncheck the
'Grayscale' or 'Black & White' check box before printing each time.)
- HP recommends 'Software First' installation of the printer software on all Windows operating
systems. However, if you do a'Hardware First' installation:
1. to the USB port on Windows XP, it is recommended that you accept the default selections
that appear on the 'Found New Hardware' wizard dialogs to install the printer correctly.
2. to the parallel port on Windows 2000, and if a 'Hardware Installation' warning dialog,
which states that the software you are installing for the hardware 'has not passed Windows
Logo testing...' appears, click the 'Continue Anyway' button, and a signed driver will be installed
successfully.
- HP toolbox cannot access an HP LaserJet 1010 printer that is shared (MS Networking) by a
print server or directly connected to another computer.
- If, after installing the HP LaserJet 1010 software (including HP toolbox) with the 'Directly
connected to this computer' option, you wish to install another driver for the same printer, two
options are available (in Windows):
1. Use the Windows 'Add Printer' feature and select the DOT4 port, (e.g. DOT4_01) on
which the printer is already installed.
2a. Insert the software CD in your CD-ROM drive
b. Select the 'Add or Remove' feature in the 'HP LaserJet 1010' program group OR
Double-click 'Setup.exe' in the root of the software CD to start the installer.
c. Follow the instructions. Be sure to select the HP toolbox and the print driver you wish to
install.
d. Select 'Other', and then the DOT4 port (for example, DOT4_01) on which the printer is
already installed. Do not select USB or LPTx, where 'x' is the LPT port number.
- If, after installing the HP LaserJet 1010 software (including HP toolbox) with the 'Connected
via the network' or 'Directly connected to this computer' option, you wish to install another printer
(to a different port) and you want to access the printer with HP toolbox, you must use the software
installer on the CD. You must select HP toolbox and the print driver you wish to use in the options
provided in the installation.
- If, after installing the HP LaserJet 1010 software, you upgrade your Windows Me/98
operating system to Windows XP Pro or you upgrade your Windows 2000 operating system to
Windows XP Home, the HP toolbox software will not work properly. It is recommended that you do
the following:
1. Uninstall the HP LaserJet 1010 software.
2a. Change your Win Me/98 operating system to Win XP Pro, OR b. Change your Win
2000 operating system to Win XP Home.
3. Reinstall the HP LaserJet 1010 software.