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ENWW Installation log files (Windows systems) 35
Installation log files (Windows systems)
The main logging file (product monitoring file) for the HP LaserJet 1010 series installer is
hplj1010.his. If multiple installs are attempted or completed, the older log files will be designated
hplj1010.hi1 or .hi2, and so on. This file is located in the Windows or WinNT directory, depending
on the operating system. The file contains a list of actions performed during the installation
process.
Other log files
During the installation process, the following two additional files are created that may be useful for
troubleshooting.
! hpgeneral.ini (contains a log of settings selected by the user during installation)
! compdata.ini (contains driver setting information)
Note These files are only available while the installer is running and the installer deletes them during
cleanup.
Since their location varies from system to system, the best way to locate these files is to perform a
file search. They are placed in the temp directory, defined by the %TEMP% variable.