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Troubleshooting8-14
Troubleshooting Tools
There are two sets of diagnostics provided by HP 2500C Series Printers which you can
use to troubleshoot the printer :
§ Diagnostic Test Page
§ Extended Diagnostic Test Page
More details on these two test pages can be found in Diagnostic Page (Chapter 2) and
Extended Diagnostic Page (Chapter 2).
You will also need to provide the additional tools to perform troubleshooting :
§ multimeter
§ cotton swabs
§ rigid paper, card stock
§ clean and soft cloth
§ tweezers
§ a TORX
screwdriver with either a T-10 or a T-20 screw bit
As you may be handling delicate electronic components in the printer, it is also strongly
recommended that you use an ESD heel or wrist straps to dissipate body static electricity
which may damage PCAs inside the printer.