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3 Troubleshooting Your PC
If Your PC Has a Hardware Problem
52 English
If Your Printer Does Not Work
•
Make sure that the printer is configured correctly for the PC and for
the application.
c
Ensure the PC’s port has been correctly configured using
Setup
.
d
Make sure the printer is correctly set up in your operating
system’s configuration.
e
Ensure the application program’s “print” menu has been correctly
set up. (Refer to the manual supplied with the application
software.)
•
Check that the PC’s port is working properly by running another
peripheral connected to the port.
•
Refer to the printer’s manual for further help.
If the Flexible Disk Drive Does Not Work
•
Ensure you are using a formatted diskette and it is inserted
correctly.
•
Check you are using a diskette that is the right density.
•
Check that your flexible disk drive is correctly configured in the
Setup
Configuration
menu.
•
Check the option on the
Setup
Configuration
menu which
enables or disables the on-board flexible disk controller.
•
Clean the flexible disk drive using a diskette cleaning kit.
•
Check that the flexible disk drive has been enabled in
Setup
.
•
Flexible disk drive (refer to “Hardware Protection Submenu
(Security group)” in the HP Setup program—see "HP Setup
Program", on page 66)
•
Boot on flexible disk drive (refer to "Start-up Center Submenu
(Security group)" in the HP Setup program—see "HP Setup
Program", on page 66)
•
Write on flexible disk drives (refer to "Start-up Center Submenu
(Security group)" in the HP Setup program—see "HP Setup
Program", on page 66)
•
Check that the disk power and data cables are correctly connected.