Filter
Top Products
Troubleshooting Analysis Guide (TAGs) 3-79
TAG 097: +12 Vdc Power Shorted or Sensing Problem
Error Code: 097
Possible Defects: DC power supply unit
Connectors or wiring
Signal interface board
IGS board
Optional external attachment
Power control #2 board
Power control #3 board
Developer unit
Paper timing sensor
Upper paper empty sensor
Lower paper empty sensor
Output tray full sensor
Paper exit sensor
Tray front sensor
Tray rear sensor
Erase lamp
PCL board
Possible Defects, Duplex Printers:
Duplex control board #1
Duplex control board #2
Paper path sensor
Cover open sensor
Restart side sensor
Restart paper sensor
1
Turn off the printer and unplug the power cord.
• Verify that J/P303, J/P331, J/P323, J/P305, J/P310, J/P306, J/P32, and J/P33 are connected
properly.
• Power-on-reset the printer.
Has the problem been resolved?
No: Continue.
Yes: Loose connectors were at fault. Turn to TAG 002: Check & Problem Resolution.
2
Check J/P8-6 for +12 Vdc.
Is the voltage +12 Vdc?
No: Continue.
Yes: Replace the PCL board, then turn to TAG 002: Check & Problem Resolution.