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HP Color Copier User’s Guide
7-1
Support Services
7
This chapter explains how to get support for your HP Color Copier.
Get Help from HP
If you are unable to find the answer you need in this guide, you can contact
one of the HP support services listed in the following pages. Support services
are available in the U.S. and Canada
Online Services
Internet
If you have Internet access, you can get help from the HP Web site at:
http://www.hp.com/go/copiers
Here you can find the latest product information and answers to frequently
asked questions to help you get the most from your HP Color Copier.
To order printed user guides, a front-panel overlay, or any other replaceable
parts in the U.S. or Canada, dial:
(888) HP DISKS (473-4757)
HP FIRST
Call HP FIRST to request information to be faxed directly to you. HP offers
this service free of charge. To use HP FIRST, you need a touch-tone phone
and a 9600-baud, Group 3 fax machine so you can receive the information.
HP Customer Support
If you need to contact HP Customer Support, do the following before you
call:
1
Make sure that the unit is plugged in and powered on, that the specified
inkjet print cartridges are installed correctly, and that the recommended
paper is properly loaded in the IN tray.
2
Review Chapter 2, “Setting Up Your New HP Color Copier,” and
Chapter 5, “Troubleshooting and Maintaining Your HP Color Copier.”
WCCCh4.fm Page 1 Wednesday, December 23, 1998 12:57 PM