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HP Color Copier User’s Guide
7-3
7
If available, pack the HP Color Copier for shipment using the original
packing materials.
If you do not have the original packaging materials, you can request a
replacement package set from HP Customer Support.
NOTE
Shipping damage caused by improper packaging is not covered under the warranty.
8
Include the following items in the box:
◆
A brief description of symptoms for service personnel (samples of
print quality problems are helpful).
◆
A copy of the sales slip or other proof of purchase to establish the
warranty coverage period.
◆
Your name, address, and a phone number where you can be reached
during the day.
Calling in the U.S. During Warranty
Call (208) 323-2551 Monday through Friday from 6:00 A.M. to 10:00 P.M.
Mountain Standard Time (MST) and Saturdays from 9:00 A.M. to 4:00 P.M.
MST. This service is free during the warranty period; however, your standard
long-distance phone charges still apply.
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