Filter
Top Products
5.3 Error Messages
5-10
Option stacker
path error
The optional bulk stacker, document finisher, or sorter is not installed
properly. Correct the installation.
Option tray ##
paper full
A tray of the optional document finisher (DF-31) or sorter (SO-30) is full.
Remove paper sheets in the corresponding tray as displayed in place of ##.
Paper feeder #
side cover open
The side cover of paper feeder is open. Close the cover of the paper feeder
1 (topmost) to 3 (bottom) as displayed in place of #.
Paper jam
###############
A paper jam has occurred. The location of the paper jam is indicated in
place of the #’s. For details, see Section 5.4 Clearing Paper Jams on page
5-13.
Paper loading After the paper cassette is closed, papaer loading is in progress in the paper
cassette.
Print overrun
†††
Press GO
The print job transferred to the printer was too complex to print on a page.
Press the GO key to resume printing. (The page may break in some
pages.).
You can abandon printing by the CANCEL key.
If Auto Continue is set to On, printing will be automatically resumed after
a preset period of time.
RAM disk error##
Press GO
A RAM disk error has occurred. Look at the error code given in place of ##
and refer to Section 5.3.2 Storage Error Codes on page 5-11 . To ignore the
RAM disk error, press the GO key.
Remove paper
option tray ##
Paper remains in an option document finisher or sorter tray as displayed in
place of ##. Remove paper sheets.
Replace toner
Clean printer
Replace toner
TK-82 #######
Two message items are displayed alternately. Toner has run out in the toner
container(s). Replace the toner container using a new toner kit for the par-
ticular color. The printer does not operate when this message is displayed.
For example, if Replace toner C,K is displayed, replace the cyan and
the black toner containers.
Set paper
Press GO
The MP tray is out of paper. Load paper and press the GO key. (Note that
feeding the paper having a paper size which does not match the current
paper size from the MP tray can cause paper jam.)
Side cover
open
Open the side cover at the printer’s left side, then close tightly.
Toner low
TK-82 #######
Replace the toner container using a new toner kit. Color of the toner con-
tainer that needs to be replaced is represented by #######: C (Cyan), Y
(Yellow), M (Magenta), and K (black).
Unsupported
external device
A device not supported by the printer is installed. Install an optional bulk
stacker supported by the printer.
Virtual mail box
full
The storage area in the hard disk for the virtual mailboxes is full. Print out
accumulated jobs in the virtual mailboxes.
Warning
low memory
The printer’s internal memory is running low due to too many numbers of
fonts and macros downloaded. Try deleting unnecessary fonts and macros.
† These messages may be displayed altogether such as Install MK [A][B][C][D]
or Install MK [A2][B][C][D].
†† Messages separated by ‘/’ are displayed alternately.
††† After this error has happened, page protect mode will be automatically turned on. To
maintain optimum use of memory during printing, we recommend you manually turn
off page protect mode. See Chapter 3 Using the Operator Panel, section 3.7.3 Page Pro-
tect Mode on page 3-60.
Message Corrective Action
Table 5-3 (Continued)