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Error message: Original HP ink depleted
Solution Replace the indicated ink cartridge(s) or press OK to continue.
HP recommends that you use genuine HP ink cartridges. Genuine HP ink cartridges
are designed and tested with HP printers to help you easily produce great results,
time after time.
Note HP cannot guarantee the quality or reliability of non-HP ink. Printer
service or repairs required as a result of printer failure or damage attributable
to the use of non-HP ink will not be covered under warranty.
If you believe you purchased genuine HP ink cartridge(s), go to:
www.hp.com/go/anticounterfeit
Error message: Scheduled maintenance
Solution You must align the printer to ensure excellent print quality. With letter or
A4 unused plain white paper in the Main tray, press OK. The HP Photosmart aligns
the print head, calibrates the printer, and then prints a test page. Recycle or discard
the test page.
Error message: Calibration error
Solution
● If you have color or photo paper loaded in the Main tray when you align the
printer, the alignment might fail. Load unused plain white letter or A4 paper into
the Main tray, and then try the alignment again. If the alignment fails again, you
might have a defective sensor or ink cartridge; contact HP Support.
● The ink cartridge or sensor is defective. Contact HP support.
Error message: Print cartridge cradle is stuck
Solution Remove any objects that are blocking the print head assembly.
To clear the print head assembly
1. Open the top cover, then open the paper jam door.
Chapter 7
52 HP Photosmart D7100 series