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Service Manual Troubleshooting and Diagnostics 3-1
3
Troubleshooting and Diagnostics
This chapter includes troubleshooting and diagnostic information for testing the functionality of the
notebook, and for identifying faulty components:
• ASP support information
• Troubleshooting information
! Checking for customer abuse (page 3-4)
! Troubleshooting the problem (page 3-5)
! Verifying the repair (page 3-6)
! Suggestions for troubleshooting (page 3-7)
• Diagnostic tools
! e-Diagtools diagnostic program (page 3-18)
! Power-on self-test (page 3-20)
! Sycard PCCtest 450/460 PC card (page 3-26)
! Windows Management Instrumentation (page 3-27)
! BIOS Setup utility (page 3-27)