HP (Hewlett-Packard) P2010 Printer User Manual


 
Finding the solution
You can use this section to find the solution to common printer problems.
Step 1: Is the printer set up correctly?
Is the printer plugged into a power outlet that is known to work?
Is the on/off switch in the on position?
Is the print cartridge properly installed? See
Replace the print cartridge on page 45.
Is paper properly loaded in the input tray? See
Load media on page 24.
Yes If you answered yes to the questions above, go to Step 2: Is
the Ready light on? on page 64.
No If the printer will not turn on, Contact HP support
on page 66.
Step 2: Is the Ready light on?
Verify that the Ready light (1) is illuminated on the control panel.
Yes Go to Step 3: Can you print a demo page? on page 65.
No If the control panel lights do not look like the picture above,
see
Status-light patterns on page 67.
If you are unable to resolve the problem,
Contact
HP support on page 66.
64 Chapter 9 Problem solving ENWW