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Cartridge Maintenance and Handling ............................................................ 46
Check Cartridges ................................................................................................................. 46
Automatic Cleaning Procedure ......................................................................................... 46
Manual Cleaning Procedure ............................................................................................... 47
Print Cartridge Storage ................................................................................... 48
Short-term Storage (7 days or less) ................................................................................. 48
Long-term Storage (greater than 7 days) ........................................................................ 48
Updating Firmware using the Control Center .............................................. 48
Summary ................................................................................................................................. 48
Prepare the printer for a Firmware Update ................................................................... 48
Check the Current Firmware Version ............................................................................. 48
Update the Firmware .......................................................................................................... 49
Reset Calibration Values ..................................................................................................... 50
Chapter 5 Troubleshooting
General Troubleshooting .................................................................................. 51
Media Tracking .................................................................................................. 51
Printing Quality ................................................................................................ 52
Line Quality ....................................................................................................... 52
Serial Communication ..................................................................................... 52
Keypad Error Codes ......................................................................................... 53
Legend ..................................................................................................................................... 53
Common Issues ................................................................................................ 54
Common Issues (FlexJet E Models only) ............................................................. 57
Chapter 6 End Notes
Service & Support ............................................................................................ 59
Getting Help ..................................................................................................... 59
Customer Service ............................................................................................. 60
Your Comments Are Requested ..................................................................... 60
Before you contact Support… ........................................................................ 61
The FCC Wants You to Know... ........................................................................ 62
Glossary
Index