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15 Troubleshooting paper issues
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The paper cannot be loaded successfully
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The paper type is not in the driver
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The printer printed on the wrong paper type
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An “on hold for paper” message (T1200 series only)
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The roll paper will not advance
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The paper has jammed
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A strip stays on the output tray and generates jams
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The printer displays out of paper when paper is available
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Prints do not fall neatly into the basket
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The sheet stays in the printer when the print has been completed
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The paper is cut when the print has been completed
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The cutter does not cut well
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The roll is loose on the spindle
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Recalibrate the paper advance
ENWW 135
Paper issues